Identifying the cause, improving communication and promoting collaboration are three keys to resolving a conflict. Come find out how to use them.
For many, just the idea of conflict causes confusion and even paralysis. In this course, we take a deep dive into the underlying causes of conflict, the ways in which we block and unblock communication, and tools which can be utilized to unravel conflict and put it on a path to resolution.
No matter what level of your organization you operate at, if you are tired of being caught like a deer in headlights whenever conflict occurs, this is the course for you.